Frequently Asked Questions
do you take walk-ins?
No, This is a private studio that is strictly by appointment only. The space isn’t open to the general public, so walk-ins aren’t available.
If you’d like to book in, please complete the booking form or send an email with your idea. I occasionally post about last-minute availability or cancellations, so keep an eye out if you’re hoping to grab a spot!
Do i do late nights/weekends?
I tattoo by appointment only from Tuesday to Saturday, between 10:00am and 4:00pm. I do not offer late-night or Sunday appointments.
do tattoos hurt?
Tattooing does involve some level of discomfort, but pain tolerance varies from person to person. Some areas of the body are more sensitive than others, so what feels intense for one person may be manageable for another. If you’re concerned about pain, I’m happy to offer guidance on placement and what to expect.
Do you offer payment plans?
At this time, I do not offer payment plans. A deposit is required to secure your booking, payable via bank transfer. Banking details will be provided once we confirm your appointment date and time. The remaining balance is due on the day of your session and can be paid in cash or by bank transfer after your tattoo is completed. Please avoid sending payments in advance beyond the deposit.
how do i look after the tattoo?
Please have a look at the aftercare section on my website, it has all the information you need for the aftercare process.
Do you offer touch-ups?
Yes, I offer one complimentary touch-up within 12 months of your original appointment. Any additional touch-ups after that will start at $150. Please note that areas like hands and feet tend to fade more quickly due to frequent use and exposure—I do not offer free touch-ups for tattoos in those locations.
Do you have vouchers?
Vouchers are available - please submit a contact form expressing your interest or send an email to emeraldterrace.tattoo@gmail.com
do you have eftpos?
At this time, I don’t offer Eftpos as a payment option in the studio, Payments are made by cash or bank transfer.
Can i come in for a consultation?
Yes, consultations are available when necessary. However, to use time effectively, I prefer that you provide as much detail as possible through the submission form and via email. This helps me keep track of your ideas while designing, as important details can sometimes be forgotten in conversation. If an in-person consult is essential, we can certainly arrange a time.
can i bring a support person?
Absolutely! You’re welcome to bring a support person. If you’d like to bring more than two people, just let me know in advance, as it is a small space. For health and safety reasons, we cannot allow children under the age of 12 years old in the studio.
what if i don’t like the design?
By booking with me, it’s expected that you’re familiar with and trust my style and artistic approach. That said, your comfort and satisfaction are incredibly important. If something about the design doesn’t feel right, please don’t hesitate to speak up—I truly welcome feedback and won’t take offence.
Minor adjustments are usually no problem, as long as they align with my style. Significant changes that require a full redesign will be at my discretion, depending on the time and complexity involved. In some cases, this may mean rescheduling your appointment, but I’ll always do my best to accommodate you.
How old do I have to be for a tattoo?
Strictly 18+
In some cases, I may tattoo 16+ with parental or guardian consent, depending on the design and placement. Please contact me directly to discuss if this applies to you.
Please keep in mind, Valid ID is required for all clients—this includes a driver’s license, passport, or proof-of-age card. If you’re under 18 with guardian consent, both you and your guardian will need to bring valid ID.
rescheduling/ what if something comes up and i can’t make my appointment?
I allow one reschedule per paid deposit - I require a minimum of 7 days’ notice to reschedule your appointment. Deposits are non-refundable, but you may transfer your deposit to a new date if sufficient notice is given. Otherwise we will need to rebook you with a new deposit. That said, I do understand life happens - please just keep me informed as soon as possible.
If are a repeat rescheduler (I know some of you can’t help it) you will be asked to front half of your appointment as a non refundable deposit. Please respect this, it always makes me awkward to ask but unfortunately shuffling an appointment multiple times can leave me with significant gaps in my calendar!
Please note if you cancel / reschedule on a Saturday Booking more than once I will no longer book you on a weekend spot - these are my most requested days so make a huge impact on my work if there are multiple reschedules.
If you no show you will not be booked with me again!
what happens if i’m late?
Please do your best to make your appointment on time - however if you are going to unavoidably late, please email me as soon as possible with an expected time of arrival.
If you are more than 30 minutes late to your appointment with no prior communication this will be treated as a no-show with a forfeit of deposit. I will leave the studio after 30 minutes of no communication.
If you are running over 30 late you may be charged for this time.
How much do you charge?
Great question—and one that depends on a few factors!
I charge by the piece, not by the hour. You’ll either receive an exact quote or a rough estimate if some details are still being finalized. If anything changes—like size, placement, or added elements—I’ll always confirm and update the quote before we begin. You’ll never be charged more than what we’ve agreed on the day of your appointment.
Pricing depends on a few things: how familiar I am with the design style, size, placement, level of detail, complexity, and the time required to draw and tattoo it.
Here’s a general guide:
• Minimum charge: $180 (for tattoos under an hour)
• Half-day session: $700 (10:00 AM – 12:00/1:00 PM)
• Full-day session: $1200 (10:00 AM – 4:00 PM)
If you’re unsure where your idea might fall, feel free to submit your concept and I’ll get back to you with a personalized quote!
Terms and conditions - please read before booking.
Deposits
• All deposits are non-refundable.
• One reschedule is allowed with transfer of deposit if made at least 7 days prior to your appointment. The deposit will be held for a maximum of 6 months without an appointment booked in.
• If you reschedule a second time, the deposit will be forfeited and a new deposit will be required to secure a new appointment.
• The minimum deposit is $100.00
• Deposits must be made within 48 hours of booking your slot.
• Deposits are non-transferable.
• In the event of unforeseen circumstances where your artist is unable to work, we reserve the right to reschedule your appointment. When this happens the one reschedule with your deposit does not apply.
• Please note that dates fill up quickly. Without a deposit, your appointment is not secured and may be taken by another client. Deposits are non-refundable, so please ensure you are fully committed before making payment.
Designs
• For complex design work, a linework draft will be sent the night before your appointment. This allows for minor tweaks and adjustments. Shading will be completed on the day.
• Major design changes may require a new appointment and a new deposit. Please be as specific as possible when booking—I want to get it right the first time!
• Small designs (e.g., script, symbols, butterflies) will not be sent out prior unless previously discussed.
• I work exclusively in black and grey—please do not book if you are looking for colour work. Little bits of colour is okay, but not full colour tattoo.
• I reserve the right to decline concepts that do not align with my style, including but not limited to: watercolour, traditional (Ta Moko).
• I do not tattoo traditional or cultural designs, such as ta moko.
• I will not copy or replicate another artist’s work.
Charges
• My minimum charge is $180.
• Quotes are design-based, not time-based. If you are booked for a day, it does refer to a specific number of hours.
• Quotes include minor design tweaks, but major changes or change of mind will require a new quote.
Please do not book if:
• You are pregnant or breastfeeding. For ethical and safety reasons, I cannot offer tattoos in these circumstances until there is supported, concrete evidence that it is safe to do so.
• You have strenuous exercise scheduled in the week or two after your appointment.
• You have important plans on the same day as your tattoo appointment. While I can give a time estimate, I cannot guarantee exact timing.
Contact us.
If you have any questions about the information above - please do not hesitate to ask. All questions and inquiries are welcome.